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X Close Contact Us Careers View Bill PAY BILL Home Pay My Bill Pay My Bill Overview Pay Online View Statement How to Read Your Bill Recurring Payments Billing Questions Outage Center Outage Center Overview Outage Map Check Outage Status Outage Resources & Tips Preparing for Storms Steps to Take in an Outage Priorities for Restoring Power Customer Service Customer Service Overview Contact Info Connect/Disconnect Services Form Downloads Outdoor Light Reporting Form services services Electric Service Gas Services Water Service Wastewater Service Cable Service Internet Appliance & A/C Services Current Utility Rates Deposits Safety safety Overview Hurricane Safety Electric Safety Gas and Pipeline Safety Carbon Monoxide Safety Water Safety about about Overview Locations Employment Advisories Newsroom Contact Us Careers PAY MY BILL VIEW MY ACCOUNT Connect Services Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required. Via Fax, Mail or Email: You may download an application from this website ( go to download forms ). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required. Feel Free to call us! Offices Open: 8:00 AM to 5:00 PM, Monday - Friday Foley - (251) 943-5001 Daphne - (251) 626-5000 Disconnect Services Phone, email, or stopping by the office. We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service. Feel Free to call us! Offices Open: 8:00 AM to 5:00 PM, Monday - Friday Foley - (251) 943-5001 Daphne - (251) 626-5000 Welcome to Riviera Utilities I want to Select Service Quicklinks: Apply for New Service Disconnect Services Setup a New Bank Draft Setup Auto Pay Request New Outdoor Lights Report an Outage Bill Pay Options Deposit Info Repair an Appliance View Billing History Get a Job with Riviera Report My Street Light Out =-- Our online payment system will be down for scheduled maintenance from 1:00 AM to 7:00 AM on October 28, 2018 -- PAY MY BILL VIEW MY ACCOUNT REPORT OUTAGES OUTAGE MAP From the Newsroom RIVIERA UTILITIES RECOGNIZED AS A RELIABLE PUBLIC POWER PROVIDER Posted on: April 07, 2020 Riviera Utilities has earned the Reliable Public Power Provider (RP3)® Diamond designation, which is the highest designation level, from the American Public... -- AMEA Solar Project learn more >> Call before you dig If you are planning to dig, you are required by Alabama Law to notify AL811 to avoid damage to underground utilities. The call and service is free. They can be reached at 811 or at www.al811.com . If you have a gas emergency or suspect a leak, leave the location and call 251-943-4999 . Services Customer Service SAFETY RESOURCES Proudly Serving South Baldwin County since 1916. This website has been designed to introduce you to the many services that Riviera Utilities provides to the areas in which we serve. As you browse through this site, you will gain a vast knowledge of the management, employees, services and activities we are associated with. We work diligently to maintain the quality of service that you expect and deserve and are very proud to serve you, our customers. At this site, you will have access to information regarding electricity, water, wastewater, gas and tv cable services concerning system descriptions, rates, safety, and other information. In the customer service section you will find information on applying for service, billing, fees and deposits. Learn more Service Department Appliance/Heating and Air Conditioning Services Riviera Utilities service department has often been called the best kept secret of Baldwin County. We offer installation, maintenance and repair on air conditioners, gas heaters, water heaters, appliances, refrigerators, microwaves and many other items. Learn more Customer Service FOLEY - 251.943.5001 Daphne - 251.626.5000 Report An Outage FOLEY - 251.943.4999 Daphne - 251.625.4999 HOME PAY MY BILL OUTAGE CENTER ABOUT SERVICES CUSTOMER SERVICE SAFETY Riviera Utilities Main Office 413 East Laurel Ave. Foley, Alabama 36535 251-943-5001 Hours: 8:00 AM to 5:00 PM • M-F MAP & DIRECTIONS Riviera Utilities Branch Office 700 Whispering Pines Road Daphne, Alabama 36526 251-626-5000 Hours: 8:00 AM to 5:00 PM • M-F MAP & DIRECTIONS Copyrights © 2020 Riviera Utilities, All Rights Reserved Corona Virus (COVID-19) Update × Our commitment to the communities we serve is to provide reliable utility services so you can stay safe, healthy, and comfortable during this challenging time. Customer - Drive Ups Remain Open & Lobbies Remain Closed Our drive ups remain open but in an effort to protect employees and customers, our office lobbies will remain closed to the public until further notice. Reach Us Pay at the drive up window. Pay online at www.rivierautilities.com Pay by phone by calling 251-943-5001 in Foley and 251-626-5000 in Daphne. Pay through your bank. Drop your payment off in the drop box at either of our offices. Mail your payment with the envelope provided with your bill or to P.O. Box 2050, Foley, AL 36536. Email us at cs@rivierautilities.com Crews You will continue to see our crews working in your community. Also, crews will remain available 24 hours to handle all emergencies. Payment Plans Customers experiencing hardships should contact customer services at 251-943-5001 in Foley or 251-626-5000 in Daphne or via email at cs@rivierautilities.com to make the necessary arrangements. If you have a past due balance, call us so we can work out a plan for you to pay your utility bill. Stay Connected To stay up to date with important notifications: Check for updates on www.rivierautilities.com. 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